Job Description:
Support business growth through e-commerce channels by managing online sales and customer contact. Maintain product information, monitor enquiries and orders, coordinate updates, track results, and improve digital visibility. The role needs attention to detail, customer focus, digital awareness, basic analytics, and steady execution across online platforms to support sales.
Responsibilities:
- Manage product listings, descriptions, images, pricing, and online information.
- Respond to customer enquiries and support online sales.
- Monitor orders, enquiries, conversions, and marketplace performance.
- Coordinate product updates and maintain accurate digital content.
- Identify opportunities to improve online visibility and sales.
Preferred Qualifications:
- Bachelor’s degree in E-Commerce, Marketing, Business, or a related field.
- Understanding of e-commerce platforms and online sales processes.
- Good written communication and customer-service skills.
- Basic knowledge of digital marketing and sales analytics.
- Strong attention to detail and ability to manage multiple online activities.